Refund policy

Return & Refund Policy – Leela Store

At Leela Store, we want you to enjoy a smooth and worry-free shopping experience. If you need to return, exchange, or replace an item, our simple and transparent policy makes the process easy.

1. Return Policy

·         You can request a return within 7 days of receiving your order.

·         To be eligible, items should be in the same condition as delivered – unused, with tags, and in the original packaging.

·         Please keep your receipt or proof of purchase.

·         For faster assistance, raise a return request within 24 hours of delivery if the item is damaged or defective.

 Start a Return: Email us at info@Leela.co with your order details.

Return Address:
Leela Store
Jhilmil Garments, Fashion Camp Street,
Rori Bazar, Sirsa, Haryana – 125055

Once your return request is approved, we’ll provide a return shipping label and clear instructions on how to send your package.

2. Exchanges

·         If approved, your exchange order will be processed, and the replacement product will be shipped within 2 business days after approval.

3. Replacements

·         If approved, replacements will be shipped within 2 business days after approval.

4. Refund Policy

·         Once we receive and inspect your return, we’ll notify you of the approval status.

·         If approved, refunds will be issued to your original payment method within 7 business days.

·         Processing time by banks or payment providers may vary.

If it’s been more than 7 business days since your refund approval and you haven’t received the amount, please contact us at info@Leela.co

5. Items Not Eligible for Return

·         Certain items such as bulk orders may not be eligible for return.

·         For more details, you can contact us directly before placing your order.

6. Need Help?

We’re here to assist you at every step. For any return, refund, or exchange questions, reach out to:
Email: info@Leela.co
Phone: (+91) 8222905892