Shipping policy
Thank you for shopping at Leela Store! Our goal is to provide fast, safe, and reliable delivery so you can enjoy your purchases as soon as possible.
1. Processing Time
· Orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation.
· You’ll receive an order confirmation email and another notification once your order has shipped.
Shipping Rates & Delivery Estimates
We offer free delivery on all prepaid orders across India.
| Delivery Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Delivery | 4–7 business days | FREE |
| Express Delivery | 2–4 business days (if available) | ₹149 |
| Cash on Delivery (COD) | 4–7 business days | ₹49 COD fee |
3. Service Locations
· We currently ship across India.
· International shipping will be introduced soon – stay connected for updates.
4. Order Tracking
· Once shipped, you’ll receive a tracking number via email or SMS.
· You can track your order via the link provided or by logging into your Leela Store account.
5. Delivery Updates
We work with trusted couriers to ensure timely delivery. If your order is delayed due to weather, transport, or other factors, we’ll update you promptly.
If you haven’t received your package within 10 days of the shipping confirmation, please email us at info@lelaa.co with your name and order number for quick assistance.
6. Address Changes & Order Updates
· We can update or cancel an order before it has been processed.
· Once shipped, the delivery address cannot be changed.
7. Need Help?
For any shipping questions or assistance, our support team is here for you:
Email: info@lelaa.co
Phone/WhatsApp: (+91) 8222905892